Customer Service
High-quality product
BATA uphold European touch, using the upgrade leather. Every production process is controlled from the professional and technical personnel through the rigorous testing. BATA commits to provide customers with every pair of shoes which are high standard, and high-quality.
The advanced four technologies are the perfect combination of science and technology as well as health and comfort.
BATA, with the concept of producing shoes providing health and comfort for the Chinese customers, together with the advanced technology in Europe, meet the requirement of Chinese customers, seeking healthy and comfortable life.
Comfortable and convenient shopping experience
Up to now, we have more than 250 retail stores in China, mainly spread through major cities in the shopping mall and department stores. In any Bata stores, you will enjoy a comfortable shopping experience, and qualified and enthusiastic sales will provide you with professional advice: for example, how to dress with shoes, how to care shoes for routine maintenance, how to pick a comfort she of your own feet ……
Guaranteed customer satisfaction
In any Bata store in China, we promise to repair, exchange or refund any products with defects. *Proof of purchase is required for refunds.
